Odoo Live Chat is the perfect solution to provide your website visitors with the best support in real-time, for excellent customer service, no matter who you talk to.
Free, forever, with unlimited users.
Find out why.
Thanks to its intuitive interface and amazing tools, our Live Chat app allows your team to interact with website visitors, answer questions, and nurture leads in real-time. If your goal is to improve customer satisfaction or boost your team’s performance, as well as create useful connections with your target audience, this is the solution you’ve been looking for.
Receive notifications and access chat windows from any Odoo application. Your conversations will always be available no matter where you are in the database so you can keep communicating.
Turn your conversations into support tickets instantly without leaving out any important details. When a live chat operator needs additional information to provide support, they can create a Help Desk ticket from the chat window. And all of your chat history? It transfers right over with the new ticket.
Convert your website visitors into sales leads in just a few clicks. Live chat allows for instant communication with the visitor, so your team can respond quickly and offer personalized assistance. These interactions can be transformed into leads within the CRM application, ensuring that no potential business opportunity is missed.
Share information and make connections
From creating Help Desk tickets to answering customer questions, Odoo Chatbot is ready to be your most versatile employee! This intelligent virtual assistant is designed to offer instant answers and round-the-clock support. Say goodbye to long response times and hello to efficient automation!
Predefined responses
You can replace frequently used messages with keyboard shortcuts.
Search tickets
Search for existing Help Desk tickets that match a customer issue without leaving the chat window.
Multi-channel management
Create multiple channels to customize conversations depending on the area of your website or to manage requests from different teams.
Third-party integration
Enable Live Chat on a website built outside of Odoo in a few simple steps.
Assess and analyze performance
Use customer feedback to analyze team satisfaction and performance.
Send chat requests
Start conversations with your website visitors in real-time based on their browsing activity.
We grow with you.
Websites
Connect with all site visitors
Assistance service
Create support tickets from a conversation
CMR
Generate new leads and capture their contact information
Recruitment
Use a chatbot to promote new job openings
Event organization
Promote upcoming events in the chatbot
From what I've seen so far, Odoo has solved, or at least helped with, all of the problems related to information or workflows. I can't think of any business function that Odoo doesn't cover and does so elegantly; the possibilities are endless.
Ebrahim A
Director
